Riviera Beach, FL
Receivables Clerk Specialist - Riviera Beach
Monday through Friday
8:00 AM - 5:00 PM (may require an earlier or later start/end time on some days)
$25.00/hr.
Essential Job Duties:
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Invoice Management: Generate and issue accurate invoices to customers based on service agreements and work orders. Ensure all billable hours, materials, and other charges are correctly accounted for.
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Billing functions of the T & M and fixed amount billing process relating to customers.
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Customer Communication: Communicate with customers to clarify billing details, address any questions or issues related to invoices, and provide exceptional customer service.
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Account Reconciliation: Regularly review and reconcile of customer accounts with management to ensure all outstanding balances are identified.
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Reporting: Prepare and maintain billing reports and review aging reports with management. Provide regular updates to management on billing status and issues.
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Discrepancy Resolution: Investigate and resolve any billing discrepancies or disputes. Work with the accounting team to correct errors and adjust accounts as needed.
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Documentation: Maintain accurate and up-to-date records of all billing transactions, including customer correspondence and payment history.
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Collaboration: Work closely with the service and administration teams to ensure billing information aligns with service records and contract terms. Provide support to resolve any billing-related issues.
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Compliance: Ensure all billing practices comply with company policies and industry regulations. Stay informed about changes in billing practices and regulations that may affect the role.
Knowledge, Skills, and Abilities:
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Attention to Detail: Strong focus on accuracy and thoroughness in billing and financial documentation.
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Customer Service Skills: Excellent verbal and written communication skills with the ability to handle sensitive information professionally.
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Organizational Skills: Highly organized with the ability to manage multiple tasks and priorities effectively.
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Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software or billing systems.
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Problem-Solving: Strong analytical skills with the ability to identify and resolve billing issues and discrepancies.
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Team Collaboration: Ability to work collaboratively with various departments, including service and administration teams, to ensure accurate billing.
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Adaptability: Willingness to adapt to changes in billing procedures and company policies as needed.
Education and Experience
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Education: High school diploma or equivalent required; associate degree or higher in accounting, finance, or a related field preferred.
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Experience: Minimum of 2-3 years of experience in billing, accounts receivable, or a related financial role.
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Experience in the HVAC or commercial refrigeration industry is a required.