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Network Support Engineer

Boynton Beach, FL

Order: 185619

Manpower is representing a client in the Boynton Beach area who is a successful, well-established firm that provides IT, Telecom and Cabling services all across the US and Canada. They service some of America’s best-known companies and are exploding with growth.


Provide technical assistance for

  • structured cabling

  • telecom systems

  • networks

  • computer hardware/software

  • PBX & web-based IP phone systems

  • Provide expertise in the following for client proposals.


  • cabling

  • telecom

  • networking

  • Escalation of technical issues for projects and deliverables.

  • Assist technicians in resolving issues via phone or electronically.

  • Track case issues and resolutions.

  • Provide Internal IT desktop, network, and phone support for IP based hardware.

NOTE: This position will begin working remote HOWEVER, you must be located in an area that is reasonably distanced to the clients office in Boynton Beach, FL.

Qualifications & Necessary Skills:

  • Must live within commuting distance of our headquarters in Boynton Beach, FL

  • Must have Tier 2 level support experience for all listed

  • Strong DHCP and IP networking skills,

  • WAP installs, routers, VOIP, PBX Systems configuration experience, PC skills supporting other desktop users including but not limited to re-imaging, BIOS work, installing and configuring drives, Window 7/10/11

  • Strong experience required in data and telecom cabling including but not limited to installations and terminations in:


  • Cat 5, Cat 6, Fiber optics, coaxial, CCTV systems. Must have Tier 2 level support experience.

  • Ability to build rapport with technicians & customers.

  • Excellent customer service and dynamic communication skills - think Ritz Carlton, Disney, Southwest.

  • Excellent speaking skills: articulate and well spoken.

  • Strong troubleshooting and problem-solving skills.

  • Positive and professional demeanor.

  • Excellent multi-task skills required.

  • Shares the same core values as Tech Service Today including:


  • Model of accountability

  • Warm, friendly & positive - can do attitude

  • Taking pride in everything we do

  • Showing gratitude & respect often and to everyone including our technicians & teammates

  • Giving our best to our customers every day.

  • A+ Certification, Network + Certification - Preferred

  • Low voltage permitting and building code knowledge - a plus

Once permanent, they are offering:

  • 100% paid medical/dental/vision coverage and 50% coverage for dependents.

  • 401K plan with company matching.

  • Profit sharing

  • Life Insurance.

  • 3 weeks PTO per calendar year.

  • 8 paid holidays.

  • Company cell phone & service.

  • Gym membership.

  • LifeLock memberships.

  • Opportunity for growth & advancement.


$25.00 - $27.00/hr.