Fuel Your Career with Purpose – Customer Service Role in Essential Utilities
Ready to make a difference every day? A respected water utility operations provider in Houston, TX (77049) is hiring a Customer Service Representative to support critical services that keep communities running. This is your chance to build a stable, long-term career in a growing industry—where your work directly supports public health and well-being.
Job Highlights
Pay: $40,000 – $50,000 per year (based on experience)
Schedule: Full-time | Weekday business hours
Location: Houston, TX 77049
Nearby Cities: Baytown, Pasadena, Channelview, Deer Park, La Porte, Galena Park, Cloverleaf, Jacinto City, Sheldon, Highlands, Crosby, Northshore, Mont Belvieu, South Houston
Benefits: Long-term stability, career advancement potential, supportive team environment
Key Responsibilities
Respond to customer inquiries and resolve concerns professionally
Manage billing, collections, and dispatch activities
Ensure compliance with environmental and utility regulations
Coordinate with internal departments to maintain service standards
Maintain accurate documentation and update internal systems
Support service requests and manage work order platforms
Requirements
Prior experience in the water utility industry
Proficiency in Microsoft Office (Excel: formulas, filtering, formatting)
Experience with AVR Water Billing System
Familiarity with Net Facilities and Service Fusion platforms
Bilingual: Fluent in English and Spanish (read/write/speak)
Ability to remain professional and organized during peak workloads
Preferred (Not Required):
Experience using CMMS in public works or utility services
Knowledge of Starnik Systems
Familiarity with GIS platforms
Ready to Get Started?
Take the next step toward a meaningful and rewarding career! Apply now and a LINK Staffing recruiter will contact you to discuss next steps and support you through the hiring process.
About LINK Staffing:
For over 40 years, LINK Staffing has been a trusted leader in light industrial staffing, helping hardworking people find great opportunities with reputable employers. With offices throughout Texas, we specialize in connecting skilled talent with roles in manufacturing, logistics, warehousing, and distribution. Our mission is to create a positive impact by providing dependable workers to growing businesses while offering our field staff safe, stable, and rewarding jobs.
At LINK Staffing, we believe in doing things the right way—treating every employee with dignity and respect, delivering exceptional service to our clients, and building lasting relationships rooted in trust. We’re proud to be a company where people come first, and results follow.
#LINKJOBS #LinkEastHoustonJobs
Nearby Cities for Visibility: Baytown, Pasadena, Channelview, Deer Park, La Porte, Galena Park, Cloverleaf, Jacinto City, Sheldon, Highlands, Crosby, Northshore, Mont Belvieu, South Houston.