Case Aide

When applying, select branch "San Antonio - Piedras"

Labor On Demand has opening for Case Aid

Case Aides are employed by industries such as health care, mental health, and social services and complete the following duties: providing support to case managers, maintaining case files, updating information, collecting relevant information, and reviewing treatment progress.

Essential Duties and Responsibilities

• Performs a variety of clerical duties in assigned department including maintaining personnel records and payroll, data entry, filing, distributing mail, answering telephones and taking messages.

• Types and proofreads reports, letters, memos, flyers and statistical charts.

• Responds to inquiries about department services and activities; assists visitors as necessary.

• May prepare payroll and associated transactions; assists in compiling and maintaining personnel records; (e.g., weekly earnings, absences, supervisory reports, change of status, terminations, and personnel requisitions).

• Verifies and reviews correspondence for conformance with established policies and procedures.

• Orders and maintains inventory of office supplies.

• Coordinates, organizes, and maintains general office records.

• Prepares routine reports and correspondence.

• May research and compile data for special projects and reports.

• Orders supplies and equipment; maintains petty cash fund.

• Issues permits and collects associated fees.

• Performs related duties and fulfills responsibilities as required.

Position Requirements

• High School Diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).

• Three (3) years of experience with a social service agency or promoting a health program.

• This position requires a valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Texas Driver's License within 30 days of becoming a Texas resident. Use of your own personal vehicle may at times be required and proof of Liability Insurance will be required

• Bilingual in English & Spanish.

Knowledge, Skills, and Abilities

• Knowledge of City, State, Federal, and private programs.

• Knowledge of basic mathematics skills.

• Knowledge of available resources for referrals to clients.

• Knowledge of basic interviewing skills.

• Knowledge of counseling skills.

• Skill in utilizing office equipment, a personal computer and associated software programs.

• Ability to communicate clearly and effectively.

• Ability to record information accurately.

• Ability to establish and maintain effective working relationships with City staff and the general public.

• Ability to perform all the physical requirements of the position, with or without accommodations

Preferred Qualifications

• 1 year of experience in general clerical work.

• Bilingual in English & Spanish.

Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computer equipment, telephone, multi-functioning printer. Ability to travel to and from meetings, training sessions or other business related events.

Physical and Mental Requirements

Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

• Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

• Must be able to stand, walk, sit, handling, reach outward, reach above shoulder, crawl, squat/Kneel, bend, push and pull frequently. Maintain body equilibrium to prevent falling when walking, standing or crouching on work surface.

• Ability to use upper and lower extremities to move or transport 25 to 50 pounds, including pressing against something to force it in a forward, downward or outward position or drag, haul 25 to 50 pounds

• Ability to bend the body downward and forward by bending spine at waist, and bending legs at knees and moving extremities in any direction

• Ability to withstand physical demands on the body, including being in a stationary and/or standing position most of the day

• Ability to express and exchange ideas by means of the spoken word, including where detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly

• Ability to understand, remember and apply oral and/or written instructions or other information

 Other Requirements

• Vision (near, distance)

• Sense of Sound (answering phone, fire alarms, horns)

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.

 When applying, select branch "San Antonio - Piedras"