Parking Attendant

The Parking Attendant acts as a facility ambassador and works under immediate supervision to provide customer service to parking facility patrons. May collect parking fees from customers using hand held credit card devices and monitors parking facilities. Working conditions are primarily in an outside environment with frequent exposure to temperature variations. Exercises no supervision.

Job Summary

The Parking Attendant works under immediate supervision, provides customer service assistance and assistance to parking facility patrons. May collect parking fees from customers using hand held credit card devices and monitors parking facilities. Working conditions are primarily in an outside environment with frequent exposure to temperature variations. Exercises no supervision.

Essential Job Functions

• Meets patrons and offers information regarding downtown events, attractions, hotels, dining, shopping, attractions, and transportation options.

• Provides customer service to patrons of parking facilities and the general public.

• Maintain an awareness of issues and events that affect the public at downtown parking facilities, such as street closures and downtown events.

• Responds to customer complaints and accidents.

• Monitors assigned parking facility and informs management of any unusual situations or incidents.

• Operates two way communication radio.

• Prepares reports on certain daily activities.

• Occasionally collects parking fees from customers using hand held credit card devices.

• Performs related duties and fulfills responsibilities as required.

Job Requirements

• High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).

• Two (2) years of increasingly responsible customer service experience.

• Complete an annual customer service training course provided by the city.

• Earn the city's Certified Tourism Training certification.

Knowledge, Skills, and Abilities

• Knowledge of collecting payment processes within the city.

• Knowledge of basic mathematical computations.

• Skill in operating hand held credit card devices.

• Ability to operate a computer keyboard and other basic office equipment.

• Ability to work well with others, including coworkers and the general public.

• Ability to communicate clearly and effectively.

• Ability to establish and maintain relationships with the general public.

• Ability to resolve problems.

• Ability to use and explain the proper use of parking facilities and equipment.

• Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.

Company Description

Labor On Demand, Inc. d.b.a. LOD Staffing is a knowledgeable and passionate employment agency servicing the Austin and San Antonio metropolitan area. For nearly two decades, we have strived to bring the right people together with the right jobs. Whether it is an opportunity for a new career, seasonal work, or a part time gig to provide extra income, we take extraordinary pride in matching you with a position that satisfies your employment needs. Join our team today and let us help you find your next exciting career opportunity. We look forward to meeting you!

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.