Guest Services Staff

Labor On Demand has immediate opening for Guest Services Staff

Job Summary

Guest Services Staff are responsible for assisting guests during events such as but not limited to sports games and concerts.

Essential Functions:

• Ushering guests to their seats as indicated on their tickets.

• Scanning tickets for entry or re-entry to venue.

• Ensuring venue guidelines for all guest safety are met.

• Assisting with screening guests at metal detectors and venue guidelines for guests are met.

• Assisting guests at elevators and escalators to ensure guest is going to the correct level

• Report any activity that may affect the safety and well-being of the guests

• Providing ADA equipment to guest that may require those services.

Minimum Qualification

• Must have excellent customer service skills

• Flexible around working days and hours, including weekends and occasional nights.

• Ability to work in a fast-paced environment

• Excellent attention to detail

• Knowledge of basic cleaning products

• Follow directions and able to adapt to change

Physical and Mental Requirements

• Must have good hygiene and clean appearance

• This job involves long periods of standing and walking long distances

• Ability to maintain productivity requirements in a fast-paced facility

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Ability to understand, remember and apply oral and/or written instructions or other information.

• Ability to remember and communicate routine, factual information.

• Ability to organize thoughts and ideas into understandable terminology

• Ability to apply common sense and make decisions which have a moderate impact on the immediate work unit

• Ability to understand and follow basic instructions and guidelines.

• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly

Requirements:

• Must be 18 years of age or older

• Background screenings is required

• Drug screening is required

Work Environment

Work areas are typical of a stadium/arena/event facility, which includes working with and around bleachers, floors and chairs. Worker is exposed to noise from event and guests. There is sufficient noise to cause the worker to shout to be heard above ambient noise level.

EEO Statement

Employees of Labor on Demand Inc. are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit-based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

Employees of Labor on Demand Inc. are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. Managers and supervisors of Labor on Demand Inc. are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.