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Customer Service Representative

Indianapolis, IN

Order: 796570
TempToFT

Get in on the ground floor of a new department! Are you a positive person that enjoys helping others? We have so many new clients and new orders that we are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and order information plus entering orders. This position is temp to hire and starts at $35,000. It is located in Park 100 area.

Responsibilities:

  • Handle customer inquiries and complaints

  • Provide information concerning orders, shipments and returns

  • Troubleshoot and resolve inventory issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain existing clients

  • Entering and processing of EDI orders

  • Work with warehouse and order picking personnel out on the floor

Qualifications:

  • Must be detail oriented

  • Must have medium to high Microsoft excel skills

  • Previous experience in customer service, shipping and receiving, or other related fields

  • Ability to build rapport with clients with professional email etiquette

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

                                                    Infinity Staffing Solutions is an Equal Opportunity Employer.

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