Plainfield, IN
Be a part of a growing 3PL company located in a brand-new building in Plainfield! Infinity Staffing Solutions is seeking a Customer Service Representative to join our team.
Pay Rate: $20.00/hour
Schedule: 1st shift (8:00 AM to 4:00 PM)
Why work here?
We strive to inspire healthier communities by connecting qualified people with dependable businesses while maintaining exceptional character and integrity. We are proud to offer the following benefits.
Medical/Vision/Dental benefits
401(k)
Vacation/PTO after first year of employment
Responsibilities
Ensure orders are processed efficiently and accurately
Maintain accurate inventory levels to meet customer needs
Perform quality checks to ensure products are in good condition
Create packaging that enhances the unboxing experience
Optimize shipping processes to meet customer expectations for delivery speed
Provide customers with accurate tracking information
Keep customers informed about the status of their order
Handle returns efficiently to lower return rates
Act as the primary point of contact for a business with their fulfillment center
Responsible for providing continuity for day-to-day account matters
Work with warehouse staff to ensure orders are picked, packed, and shipped correctly
Other duties as assigned
Qualifications
High School Diploma or Equivalent
Ability to speak, read, and write English fluently
3+ years of Customer Service experience
Logistics or Warehouse experience preferred
Computer and Micorosoft Office Suite proficiency
Friendly and people-oriented
Ability to multi-task
Infinity Staffing Solutions LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.