Key Responsibilities:
Receive and process customer orders accurately via phone and email
Provide exceptional customer service with a professional and courteous phone manner
Enter orders and customer information into internal systems with high accuracy (excel)
Utilize strong 10-key skills for efficient data entry
Post customer payments in Excel and support daily A/R functions
Serve as a reliable backup to the A/R team, assisting with collections and account reconciliations
Other administrative tasks and duti...
