Livermore, CA
Order: 15932
Position: Customer Service
Pay Rate: $23.00 /hourly
Location: Livermore, CA
Schedule: Monday - Friday | 7:00am - 4:00pm
Job Description:
Project Administrator is responsible for Coordinating projects activities, managing schedules, and ensuring project deliverable are completed on time and within budget. They will break projects into tasks, create workflows of products, analyze risks, and provide documentation of invoices.
Duties and Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely manner
- Assist customers with product-related questions and troubleshoot issues
- Process orders, returns, and exchanges in accordance with company policies
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments to resolve complex customer issues
- Provide feedback to improve customer service processes and enhance customer satisfaction
Dress Code: Business Casual
Qualifications:
- Construction Admin background is a plus
- Must have phone etiquette
- Customer service skills
- Work with a sense of urgency
- Strong communication skills
- Strong capabilities operating Word and Excel
- Data entry (alpha and numeric)
- Must be comfortable working in a fast-paced environment