Stockton, CA
Order: 15923
• Leading, recruiting, and managing a nationwide team of Independent Sales Agents (ISAs) and Independent Sales Organizations (ISOs).
• Coaching agents to increase productivity and improve sales performance consistently.
• Training new and existing agents on full suite of merchant services: credit/debit card processing, EBT, mobile wallets, virtual terminals, e-commerce, customer ?nancing, business capital, cash advance, gift card and loyalty rewards, and more.
• Making 40+ outbound calls per day to ISAs/ISOs and prospects to support, train, and motivate.
• Helping develop and execute campaigns and strategies to drive channel growth and improve market penetration.
• Reviewing applications, contracts, and documentation with accuracy and attention to detail.
• Maintaining and updating CRM data (Zoho CRM) with activity, notes, and pipeline progress.
• Conducting performance reviews, tracking agent activity, and equipping agents with the tools needed for success.
• Upholding company standards for professionalism, responsiveness, and follow-through.
• Collaborating cross-functionally with other departments and assisting where needed to support team goals.
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What We’re Looking For
• 3+ years of sales channel or ISO management experience in B2B ?eld.
• Strong communication skills — both verbal and written. You’ll be a leader, coach, and representative of NPP.
• Technically pro?cient with strong computer and typing skills — able to navigate CRMs, spreadsheets, video conferencing and other digital tools quickly and accurately.
• High level of personal accountability, humility, integrity, maturity, adaptability, and a “pitch in wherever needed” attitude.
• Coachable and emotionally mature — You take constructive feedback well and don’t let ego get in the way of improvement.
• Strong knowledge of social media platforms (LinkedIn, Facebook, Instagram, etc.) and comfortable using them for prospecting, branding, and sharing value-based content.
• A natural critical thinker, problem solver and encourager — someone who thrives on helping others win.
Nice to Have
• Experience with merchant services, customer ?nancing products, gift cards, cash advances, or
other value-added services.
• Experience with CRM or partner management systems.
• Experience leading remote sales teams.
• Demonstrated success in high-volume call environments.
• Already strong online social media presence.
• Comfortable being on camera for video conferencing and social media posts.