Lodi, CA
Order: 15784
Primary duties include:
? Provide excellent service to customers by accurately and efficiently processing transactions
? Assist in resolving routine and complex IP issues including out-of-balance transactions
? Verify and clear branches for release
? Close balanced runs in preparation for transmission of outgoing Cash Letters to Federal Reserve
? Assist in researching and processing adjustments internally
? Efficiently sort and process lockbox payment transactions as needed
? Help identify process improvements and assist with revising departmental procedure documentation as needed
? Competently utilize the Bank’s Image/IP systems and processes
? Help ensure all IP equipment is well-maintained and operational
Who are we looking for?
? Enthusiastic self-starter who effectively works under supervision
? Results-oriented, structured professional who sets and achieves goals and objectives within deadlines
? Strong team player who enjoys working with and helping other team members
? Effective problem-solver who carefully analyzes issues, determines root causes, and implements solutions
? Process-oriented team member with a passion for continuous improvement and operational excellence
? Key contributor with meticulous attention to detail
? Able to work midday through late afternoons/evenings. Schedule may vary depending upon work volume. Occasional overtime required
Also required:
? High school diploma or equivalent required; post-high school education preferred
? 1-2+ years’ previous experience with image/IP systems and processes at a financial institution preferred
? Ability to use 10-key equipment at 10,000 strokes per hour with an error rate of less than 1%
? Successful completion of a credit history check