Charlotte, NC
Pay: $59.00 per hour
Description:
Department: Enterprise Innovation – Business Readiness & Storytelling
Location: Charlotte, NC (Hybrid)
About the Role
We’re looking for a creative and thoughtful Training Journey Developer & Instructional Designer to join our Business Readiness team and help bring our AI transformation initiative to life across IT. This role will design and deliver engaging, role-based learning journeys that drive adoption of AI tools and elevate overall AI and data literacy.
What You’ll Do
• Design end-to-end learning journeys and modular learning paths for various AI personas (e.g., Builders, Users, Explorers)
• Develop interactive training content using Articulate Rise and manage deployment through client MyLearning platform
• Collaborate with team members and stakeholders to align training efforts to AI persona strategy and adoption roadmaps
• Lead training needs assessments with product teams and stakeholders to understand system capabilities and user challenges
• Deliver AI and Data Literacy foundational content as part of a broader enterprise training program
• Create learning experiences that are clear, engaging, and grounded in adult learning principles
• Iterate based on learner feedback and adoption metrics; adjust formats and materials to support continuous learning and improvement
Tools You’ll Use
• Articulate Rise 360
• MyLearning (LMS)
• Microsoft 365 suite (Teams, SharePoint, PowerPoint)
• Optional: Video editing tools and AI content generators for rapid prototyping
What You’ll Bring
• 3+ years of experience in instructional design, learning journey development, or corporate training
• Proven experience building digital learning modules in Articulate Rise or similar tools
• Strong understanding of adult learning theory and best practices in digital content delivery
• Ability to work collaboratively across teams and tailor learning solutions to different stakeholder needs
• Familiarity or interest in AI and data concepts, with a desire to stay ahead of technology trends
• Comfort navigating ambiguity and working in a fast-paced, innovative environment
Preferred
• Experience supporting technology or IT training programs
• Background in change management or business readiness
• Familiarity with AI tools such as Microsoft Copilot, GitHub Copilot or enterprise AI assistants
Qualifications
- Bachelor's Degree
- 3+ years of experience in instructional design, learning journey development, or corporate training