RALEIGH, NC
Description:
Hybrid:
Excellent communication skills; both written and verbal
Excellent time and project management skills
Excellent Microsoft Office software with primary focus on Excel Skills including; pivot, VLOOKUP etc.
Working knowledge of financials to support invoice validation and reconciliation processes for multiple programs
Demonstrate ability to learn new systems
Ability to troubleshoot and solve issues associated with program performance
Team player a must!
Customer focused - Ability to address, support and solve customer issues – listen to call recordings to ensure compliance with customer interaction
Support all back office process and procedures to reconcile programs daily, weekly, monthly and/or as needed.
Detailed oriented with ability to work independently, effectively and efficiently with team and other internal/external departments.
Must be flexible, reliable and dependable.
Must be able to multi-task and have good time management skills to meet required deadlines.
BS/BA degree in business, finance, engineering, marketing, business administration or equivalent.
Overview: Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Typical Functions: Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement. Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures. Determines most useful business solutions for the company. Recommends alternative solutions to management as to courses of action that best meet the organization's goals. Perform duties concerned with the design and improvement of computer-based business systems. Works closely with senior managers to identify and solve a variety of computer-based business system problems. Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems. Conference with personnel of organizational units involved to analyze current operational procedures and identify problems. Solicits from management symptoms of problem, formally defines the problem, breaks problem into component parts, and gathers information about each of these parts from a variety of sources. Select the most appropriate analytical technique. Utilizes several study techniques including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, Markov decision processes, econometric methods, data envelopment analysis, neural networks, expert systems, decision analysis, and the analytic hierarchy process. Writes description of business needs, business program functions, and steps required to develop or modify computer-based business systems. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required. 0-3 years experience.
Qualifications
- Bachelor's Degree