CSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic Call Center Supervisor to join their Toll Road Call Center team.
Responsibilities:
Supervising Customer Service Representatives
Ensuring compliance with the firm and clients legal and quality standards
Achieving monthly collections goals and key performance indicators (KPI’s)
Requirements:
Bilingual a plus, but not necessary
Excellent communication, both written...
CSS is working with a respected national law firm out of Conroe, TX seeking a Collector for a contract assignment.
Responsibilities:
Collect delinquent accounts for property taxes
Located and monitor overdue accounts
Locate and notify customers of delinquent accounts by mail or telephone
Confer with customers by telephone about their accounts
Persuade customers to pay amounts due or make arrangements for debt repayments and establish repayment schedules
Re...
CSS is working with a nationally ranked law firm seeking a detail oriented and enthusiastic Administrative Support person. The Administrative Support role is onsite and available in the Fees Fines Department. The Fees Fines department collects various types of fees on behalf of our clients. The administrative support role would assist the department with collections efforts by researching, reviewing and investigating accounts with debts. This position requires communication with clients ...