CSS is working with an EXCITING nationally ranked law firm seeking an outgoing meticulous and enthusiastic Bilingual Customer Service Representative. This is a temp to hire opportunity with onsite training and competitive benefits.

Responsibilities:

• Effectively manage calls while maintaining the client’s and Firm’s standards

• Manage inbound and outbound calls and collections.

• Troubleshoot common issues

• Collaborate with a team of CSRs and other departments to find appropriate solutions to problems

Requirements:

• Bilingual in Spanish

• 1+ years of customer service rep experience required.

• Experience handling heavy inbound and outbound calls

• Receptionist and front desk experience preferred.

• Basic computer skills

• Goal Driven

• Great Work Ethic