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Customer Care Representative

Del City, OK

Order: 7595
Temp To Full-Time

Position:  Customer Care 


Pay Rate/Range: $16.00 

DescriptionDuties - Word/Excel, multitasker, people skills, organized, review projects assigned, the primary role of the customer service representative is to interact with customers to address their concerns answer their questions in the system with their needs a customer service representative will often answer customers phone calls and emails respond to customers questions and concerns. 

  • Listen to customers concerns, issues and questions 

  • resolve customers concerns and answer customers questions to your best ability 

  • maintain a positive attitude and calmly respond to customer complaints 

  • open new customer accounts attract customers by promoting the product and company positivity answering questions and addressing concerns as they rise  

  • recommend possible products to meet the customers’ needs 

  • refer issues and questions to managers if necessary 

  • prepare product and customer reports by gathering data collected during customer interactions 

Skills & Qualifications: 

  • Personable and attentive 

  • strong interpersonal skills  

  • strong verbal communicator 

  • familiar with the software used to connect with customers and gather information 

  • knowledge of applicable products and markets 

  • bilingual Spanish English helpful 

  • experience in customer service field, call center, or collections 

  • clerical or data entry experience 

  • the ability to multitask and work in a fast-paced, call center environment 

  • proficiency working on a computer 

  • confidence with phone inquiries 

  • great communication skills 

  • great problem-solving aptitude 

Dress Code - shirt with sleeves, pants, tennis shoes, nothing revealing, nothing offensive 

Job Type:  Temporary to full time 


Shift/Schedule:  1st shift 7:30 am to 5:30 pm Monday through Thursday, and 7:30 am to 12:30 pm Fridays