Riverside, CA
MINIMUM 1 YEAR OF RECENT CUSTOMER SERVICE EXPERIENCE
Connect Staffing is seeking an experienced Customer Service Representative to fill an opening at a beekeeping equipment company located in Riverside, CA.
Schedule: Monday – Friday, 8:30am–5:00pm
Requirements for Customer Service Representative:
1 year of recent customer service experience in an office or retail setting.
Pass a drug screen and background check.
Ability to communicate clearly over phone, email, and live chat.
Strong attention to detail and ability to multitask.
Ability to occasionally lift beekeeping equipment (up to 25 lbs.) for demonstrations.
Familiarity with CRM systems and Microsoft Office Suite preferred.
Prior experience in roles such as Call Center Agent, Customer Support Specialist, Order Entry Clerk, Client Services Representative, Sales Support, or Administrative Assistant is a big plus!
Benefits of the Customer Service Representative:
Health and dental benefits available
CalSavers retirement program available
Earn referral bonuses
Responsibilities of the Customer Service Representative:
Respond to customer inquiries via phone, email, live chat, and social media
Assist customers with order processing and provide order status updates
Handle complaints and concerns with empathy and professionalism
Maintain accurate records of customer interactions in CRM system
Assist in returns, exchanges, and warranty claims
Occasionally lift or handle beekeeping equipment for product demonstrations
Coordinate with shipping and operations team to ensure timely delivery
All candidates meeting the minimum requirements will receive an SMS invite to an AI-based interview. This interview helps us understand your qualifications and experience, and candidates who complete it will receive first consideration. Please expect a text message from (302) 405-6282 within 30 minutes of submitting your application.
See all our current openings and waitlists at jobs.connectstaffing.com!
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