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HVAC Service Technician

SouthLake, TX

Order: 1928952




  • Strong verbal and written communication skills.

  • Must have solid HVAC industry experience.

  • Strong residential service and sales experience and strong trouble shooting skills a must.

  • Up to date on latest tools of the trade; cameras, testers and being a lifelong learner.

  • Cleaning and servicing units with ability to perform tune ups and maintenance.

  • Very thorough on trouble shooting and repairs and servicing anything residential HVAC.

  • Technically competent with duct design and layout; as well as Heat Load Calculations, Blown in Insulation, Indoor Air Quality and Parts and Equipment Sales.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.


Language, Math and Reasoning

  • Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in on and one and small group situations to customers, clients and other employees of the organization.



  • High school diploma or equivalent.



  • Must have EPA license.

  • Registration as a technician with TDLR is a requirement.



  • Intermediate skills in Microsoft Windows, including Word and Excel.



  • Collects and researches data.

  • Uses intuition and experience to complement data.

  • Demonstrates attention to detail.

  • Identifies and resolves problems in a timely manner.

  • Gathers and analyzes information skillfully.

  • Develops alternative solutions.

  • Uses reason even when dealing with emotional topics.

  • Assesses own strengths and weaknesses.



  • Responds to requests for service and assistance.

  • Meets commitments.

  • Focuses on solving conflict, not blaming.

  • Maintains confidentiality.

  • Listens to others without interrupting.

  • Keeps emotions under control.

  • Remains open to others' ideas and tries new things.

  • Listens and gets clarification.

  • Responds well to questions.

  • Balances team and individual responsibilities.

  • Contributes to building a positive team spirit.

  • Writes clearly and informatively.

  • Edits work for spelling and grammar.

  • Able to read and interpret written information.



  • Understands business implications of decisions.

  • Works within approved budget.

  • Treats people with respect.

  • Keeps commitments.

  • Inspires the trust of others.

  • Works with integrity and ethically.

  • Upholds organizational values.

  • Follows policies and procedures.

  • Completes administrative tasks correctly and on time.

  • Supports organization's goals and values.

  • Supports affirmative action and respects diversity.


Self Management

  • Adapts to changes in the work environment.

  • Changes approach or method to best fit the situation.

  • Able to deal with frequent change, delays, or unexpected events.

  • Is consistently at work and on time.

  • Ensures work responsibilities are covered when absent.

  • Arrives at meetings and appointments on time.

  • Follows instructions, responds to management direction.

  • Takes responsibility for own actions.

  • Keeps commitments

  • Commits to long hours of work when necessary to reach goals.

  • Completes tasks on time or notifies appropriate person with an alternate plan.

  • Asks for and offers help when needed.

  • Meets challenges with resourcefulness.

  • Displays willingness to make decisions.

  • Exhibits sound and accurate judgment.

  • Supports and explains reasoning for decisions.

  • Includes appropriate people in decision-making process.

  • Makes timely decisions.

  • Sets and achieves challenging goals.

  • Demonstrates persistence and overcomes obstacles.

  • Measures self against standard of excellence.

  • Prioritizes and plans work activities.

  • Uses time efficiently.

  • Sets goals and objectives.

  • Approaches others in a tactful manner.

  • Reacts well under pressure.

  • Treats others with respect and consideration regardless of their status or position.

  • Accepts responsibility for own actions.

  • Follows through on commitments.

  • Demonstrates accuracy and thoroughness.

  • Looks for ways to improve and promote quality.

  • Applies feedback to improve performance.

  • Monitors own work to ensure quality.

  • Completes work in timely manner.

  • Observes safety and security procedures.

  • Reports potentially unsafe conditions.

  • Uses equipment and materials properly.

10 S Kimball Ave # 131, SouthLake, TX 76092, United States of America