Director of Benefits

Beyond TalentEdge has partnered with a local leader business solutions company specializing in providing comprehensive employee benefits solutions to businesses of all sizes.

As the Director of Benefits you will lead a team of benefit account managers, and support staff, and acts as a key liaison between clients, carriers, and internal stakeholders. The Director ensures compliance with industry regulations, maintains strong carrier relationships, supports business development efforts, and fosters a high-performance culture focused on client satisfaction and retention.

A full job description can be provided to interested/qualified candidates

Partial list of Responsibilities:

• Develop and execute the strategic vision for the benefits component in alignment with company-wide goals.

• Set and track quarterly and weekly performance goals for client retention, growth, and team development.

• Collaborate with Director of Operations, Benefits Team and Client Success Managers to drive high-value client experiences

• Serve as a senior-level benefits advisor for complex or high-priority client issues, providing guidance on plan design, cost containment strategies, compliance, and market trends.

• Present at Open Enrollment meetings, compliance briefings, and client strategy sessions.

• Manage, mentor, and coach the benefits team, including account executives, administrators, and consultants.

• Provide training, professional development, and performance feedback.

• Lead weekly team Level 10 meetings

• Oversee workflows, tools, and processes to drive operational efficiency and scalability.

• Lead the selection and implementation of technology platforms to enhance service delivery and reporting.

• Develop and monitor team metrics related to service levels, turnaround times, and client satisfaction.

• Maintain strong, strategic relationships with insurance carriers and third-party vendors.

• Negotiate competitive plan designs and pricing on behalf of clients.

• Coordinate annual carrier events, webinars, and partnership initiatives.

• Ensure client and internal compliance with applicable federal, state, and local laws (ACA, ERISA, COBRA, HIPAA, etc.).

• Oversee compliance documentation, reporting, and client education efforts.

Qualifications & Skills

Required:

• Minimum 5-7 years of experience in employee benefits, with at least 2 years in a leadership or client advisory role within a brokerage, consulting or agency environment

• Deep knowledge of group health and welfare plans, compliance regulations, and vendor/carrier landscape.

• Proven ability to manage a team and client portfolio in a fast-paced, deadline-driven environment.

• Excellent communication, negotiation and presentation skills.

• Strong organizational, project management and problem-solving abilities.

• Strong attention to detail and a high level of professionalism and discretion

• Proficiency with benefits platforms and HCM tools (iSolved or similar) and Microsoft Office Suite

• Active Life, Accident & Health (LAH) license required

Preferred:

• Experience with CRM and workflow tools like HubSpot, Brokerage Builder, EZLynx

• Demonstrated success in growing a book of business or department

• Prior experience planning team trainings or client-facing events

Salary/Position information:

• $75,000 – $110,000

• Must have U.S. work authorization and reliable transportation for periodic regional travel to client sites

• Ability to travel as needed for client meetings or industry events

• This job operates in a professional office environment, utilizing standard office equipment. Some lifting (up to 20 lbs) may be required

• ·Full-time exempt position, standard business hours Monday through Friday

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”