Secretary

Beyond TalentEdge is recruiting for a Secretary for a local healthcare system. We are seeking a detail-oriented and service-driven individual to join our team as a Secretary. This role plays a key part in supporting our patients and clinical teams by ensuring timely and accurate delivery of the Important Message from Medicare (IMM). A strong focus on customer service and daily mobility is essential, as the position requires significant walking and face-to-face interaction with patients.

Responsibilities:

• Run and review daily reports in the EPIC electronic medical record system to identify patients requiring the Important Message from Medicare (IMM) form.

• Filter and organize report data to prioritize outreach.

• Communicate with the Social Work team to confirm discharge plans and patient status.

• Personally visit hospital units to deliver and obtain patient signatures on the IMM form.

• Accurately document the delivery and acknowledgment of IMM in the medical record.

• Maintain and update an Excel tracking spreadsheet with status information and patient details.

• Provide exceptional customer service to patients, families, and internal staff.

Qualifications:

• High school diploma or equivalent required; associate degree preferred.

• Prior experience in a healthcare or customer service setting strongly preferred.

• Familiarity with EPIC or similar electronic health record systems is a plus.

• Proficiency in Microsoft Excel and basic data entry.

• Excellent interpersonal and communication skills.

• Ability to walk and stand for extended periods throughout the day.

• Strong organizational skills and attention to detail.

Salary & Pay:

$17.25- $18.25

M-F 8am- 4:30

Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law