Sales Support Specialist

Beyond TalentEdge is recruiting for a Sales Support Specialist. This position is for direct hire.

The Sales Support Specialist is responsible for ensuring a holistic approach to client experience. This role involves providing excellent client services and working with the care team, sales, and operations in partnership.

ESSENTIAL FUNCTIONS:

• Supports the incoming company phone calls in a professional manner

• Manages various client incoming requests via phone or email inboxes for resolution

• Acts as a liaison for product/service information

• Provides quotes and estimates for budget purposes

• Collaborate with sales, when necessary, to research and resolve client concerns

• Maintains and updates database of clients and prospects

• Leads and executes all scheduled client communication and reminders for retention and project milestones

• Collaborate with other departments, when necessary, to research and resolve client concerns

• Contributes to the growth of key company revenue streams confirming scope of work for internal departments

• Maintains a thorough knowledge of and enthusiasm for company products and services and communicates benefits/solutions effectively to clients

KNOWLEDGE, SKILLS, AND ABILITIES

Experience:

• Three to five years’ experience in an office or business environment, multitasking across departments

• Strong experience with contact management databases & MS Office

• Strong verbal and written communication skills for building client relationships

• Ability to understand client needs and problem solve

• Demonstrated experience and aptitude with the use of electronic services

• Superb organizational and prioritization skills

• Demonstrated ability to work collaboratively in a team environment

• Works continually towards self-development

• Personal values that match our corporate values

Education:

• College degree preferred

Competencies:

• Requires excellent listening, oral and written communication skills

• Must be highly organized and details oriented

• Experienced in Microsoft Office (Excel, Word, Outlook)

Job Type: Full-time- Direct Hire

Pay Range: $18.75- $21HR

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

Job Type: Full-time

Pay: $18.75 - $21.00 per hour

Benefits:

• Dental insurance

• Health insurance

• Paid time off

Schedule:

• Day shift

Work Location: In person