Oak Brook, IL
We are looking to hire multiple Claims Examiners in our Oakbrook Terrace location. We are looking for people to start in the next 2 weeks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Review and accurately input all information and supporting documentation, determine eligibility, and calculate retirement and death claims and voluntary additional benefits.
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Calculate and prepare manual benefit estimates.
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Contact other departments to obtain information, request corrections in an effort to resolve most internal conditions preventing payment of benefits.
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Contact employers, employees, beneficiaries, and financial institutions to resolve most external conditions preventing payment of benefits.
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Provide customer service to employers, employees, beneficiaries, and other IMRF departments by answering questions concerning procedures and benefits, either in writing or by telephone.
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Maintain a work in progress that meets service goals.
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Process Voluntary Additional Refund applications and Separation Refund applications as a back-up to the Staff Assistant as assigned.
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Review various internal reports including the suspended benefit report, the un-confirmed death report and the cash receipts report for items to be researched and resolved on a monthly basis.
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Other duties may be assigned.
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EDUCATION and/or EXPERIENCE
Associates degree (AA) or equivalent from two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
$48k-$51k/year DOE.