Chicago, IL
PATIENT ACCESS SPECIALIST
PAY RATE: $15.00/HOUR
MULTIPLE LOCATIONS IN ILLINOIS: Downtown Chicago, DeKalb, Carol Stream, St. Charles, Winfield and Geneva
MULTIPLE SHIFTS AVAILABLE!!!!
Responsibilities:
-
Provides exceptional customer service to patients
-
Correctly identifies and collects patient demographic information
-
Interacts with various hospital departments and physician offices to effectively schedule and direct patients in a patient/customer friendly manner.
-
Reaches out to patients to schedule appointments
-
Communicates information to the patients regarding questions about physician referrals, insurance referrals and consultations
-
Utilizes online order retrieval systems to verify or print patient orders
-
Verifies insurance eligibility and benefit levels through the use of online tools or over the phone as necessary
-
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic
Required:
-
High School diploma or equivalent; Additional education preferred
-
2-3 years customer service or medical office experience.
-
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration, preferred
-
Excellent interpersonal, verbal, and written communication skills.
-
Proficiency in computer data-entry/typing.
-
Ability to read, write, and communicate effectively
-
Additional language skills, preferred
-
Must have current immunizations to work in a healthcare environment.
Resumes to: ccarpenter@bannerpersonnel.com