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Intake Coordinator

Chicago, IL

Order: 143481
Temp

PATIENT ACCESS SPECIALIST

PAY RATE: $15.00/HOUR

MULTIPLE LOCATIONS IN ILLINOIS: Downtown Chicago, DeKalb, Carol Stream, St. Charles, Winfield and Geneva

MULTIPLE SHIFTS AVAILABLE!!!!

Responsibilities:

  • Provides exceptional customer service to patients

  • Correctly identifies and collects patient demographic information

  • Interacts with various hospital departments and physician offices to effectively schedule and direct patients in a patient/customer friendly manner.

  • Reaches out to patients to schedule appointments

  • Communicates information to the patients regarding questions about physician referrals, insurance referrals and consultations

  • Utilizes online order retrieval systems to verify or print patient orders

  • Verifies insurance eligibility and benefit levels through the use of online tools or over the phone as necessary

  • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic

Required:

  • High School diploma or equivalent; Additional education preferred

  • 2-3 years customer service or medical office experience.

  • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration, preferred

  • Excellent interpersonal, verbal, and written communication skills.

  • Proficiency in computer data-entry/typing.

  • Ability to read, write, and communicate effectively

  • Additional language skills, preferred

  • Must have current immunizations to work in a healthcare environment.

Resumes to: ccarpenter@bannerpersonnel.com