Provide excellent customer service and empathy to the homeowner during the restoration process
Properly packing of boxes with homeowner's possessions
Wrap and protect all furniture
Clean items that are brought to the facility
Clean items from Fire/Smoke damage - deodorization, pack-outs, and securing structure
Properly document items during the pack-out process
Be respectful of customers’ home, time, and property
Assists in ensuring efficient business office operations, answers telephone with a pleasant voice and is proficient in handling cash.
Essential Duties and Requirements
Able to read and write. Ability to communicate effectively with customers and employees
Must be proficient with 10-key adding machine/calculator; be PC literate / keyboarding
Performs as receptionist for the Business Office and related departments
Receives payments in person, through the ...