Inspector

Order Type : Temp

Position Title: Room Inspector Department: Housekeeping Notes from meeting: Amanda Manning -> Essentially, the inspector sounds like they would be a step below the managers. They would be doing the inspecting of the rooms, training of the housekeepers, BUT more importantly, the would be in charge of reports and sending up daily emails with updates on the housekeepers below them (this includes their progress, attendance, or any other details that managers/supervisors should be aware of) She specifically mentioned wanting previous Marrriott exp and it has to be inspector exp. She needs them to be able to use Microsoft office applications since they will have to do paperwork for the housekeepers Reports to: Executive Housekeeper, Housekeeping Supervisor Status: Hourly Non-Exempt Summary of Position Establish a high degree of excellent in our Guest rooms, suites and corridors, ensuring the Customer receives only the highest standard of services that are equal to the high level of Guest and Management expectations. Duties & Responsibilities ? Responsible for training of all Room Attendants. ? Ensure all floors are stocked properly and adherence to all pars. ? Ensure the standards of Guest rooms are equal to our high degree of excellence. ? Inspect and complete inspection reports. ? Immediately report any damaged scene or any reported by Room Attendant so the corridors and equipment are kept to the high standards. ? Any engineering issues should be reported directly through Guestware – urgent issues supported by a call over the radio. ? Ensure Lost & Found items are turned in to brown box or valuables to security on a daily basis. These items are never to be left on the floor overnight. ? Keep halls clear of trash, soiled linen, cribs and other Guest service equipment. ? Be responsible for the input of all status of Guest rooms. ? Ensure Room Attendant is working at all times and that Room Attendants are fully equipped with the supplies that they need to take care of the Guest. ? Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit philosophy of one-stop shopping. ? Complete any special assignment, directed by the Housekeeping Manager or the Supervisor ? Housekeeping inspectors will be responsible for reporting the performance of associates in their area to the Housekeeping Manager and the Supervisor Essential Functions ? Ability to verbally communicate effectively with guests and co-workers. ? Prolonged periods of standing and/or walking. ? Ability to visually check work, work area, and hotel space. ? Minimum lifting of 30 pounds. Other Requirements Operating as Augusta Marriott at the Convention Center ? Knowledge of English and local language ? Ability to deal with the public in a professional and courteous manner ? Ability to communicate with all managers, supervisors and fellow associates ? Ability to handle conflict situations in a professional manner ? Be well groomed and conform to the hotel’s dress code Safety Awareness Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. Ensures the kitchen meets all safety standards.