warehouse manager

Order Type : Direct Hire

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED: • SAP systems knowledge, a must • Proficiency in leading and setting direction for teams, including demonstrated ability to motivate, influence and drive change at all levels of the organization • Strong interpersonal skills; ability to communicate equally well with management and employees. • Proven execution skills with the ability to meet firm deadlines.. SKILLS, KNOWLEDGE AND ABILITIES • Customer centric • Excellent analytical skills and proactive thinking. • Ability to evaluate, prioritize and problem solve a variety of tasks and projects • Mandates to ensure their timely and accurate completion. • Excellent leadership and management skills to drive process improvement and cultural change amongst the team. • Ability to adapt well to a fast pace and changing environment. • Proficiency in Microsoft Excel & Power Point. EXPERIENCE REQUIRED: • Minimum of 7 years in warehouse work; 3 of which in a supervisory role in warehousing, manufacturing or distribution, specializing in receiving, shipping and inventory control. EDUCATION & TRAINING REQUIRED: • Bachelor’s degree in operations management, Supply Chain Management, Logistics or related field preferred. KEY RESPONSIBILITIES • Management of warehouse operations: 35% of time • Plan, direct and maintain efficient warehouse operations as per current applicable standard operating procedures (SOPs) • Optimize the overall warehousing process flow from start to end, interface with customer service, purchasing and logistics teams. • Oversee the warehouse operations through streamlined procedures and processes that ensure fast, accurate and effective delivery of goods to both internal (production) and external customers. • Oversee shipments of product through multiple logistic modes (containers, LTL/FTL, UPS/FedEx, etc) • Coordinate shipping documentation (BOL’s, Commercial Invoices, packing slips, etc) • Manage change, engaging staff in process improvement initiatives & work effectively cross- functionally. • Ensure proper and effective SOPs are in place, followed up on and updated. • Attain key service metrics, productivity objectives and promptly complete Root Cause Corrective Action (RCCA) action plan when deviating from corporate objectives. • Oversee regulatory compliance of infrastructure and storage areas. • Ensure monitoring of temperature in the warehouse as per the SOP. • Management of a team: 50% of time • Provide leadership and guidance to direct reports and additional indirect (2nd-level) reports by being present on the warehouse floor • Ensure employees’ roles and responsibilities are clear. Maintain up to date job descriptions and complete performance evaluations on-time. • Ensure effective resources are in place to achieve objectives. • Constantly motivate staff to strive for an efficient and effective warehouse operation. • Set up KPIs, objectives, SMART goals and manage workload to priorities • Set clear work expectations, manage the employee’s performance levels addressing process deviations and roadblocks by providing clear constructive feedback on a regular basis. • Counsel and appropriately discipline employees who do not meet company minimum standards on attendance, performance, and/or misconduct • Motivate, organize and encourage teamwork within the team and with other departments • Hold regular 1 on 1 meetings and general meetings with staff • Ensure backups to critical tasks/responsibilities are available within team • Ensure that all office and warehouse employees handling products have received proper training on corresponding SOPs related to the office and warehouse activities. • Ensure respect of internal policies and procedures