Customer Service Representative.

Now Hiring: Customer Service Representative

Location: Shakopee, MN

Shift: 8:30am – 5:00pm, Monday – Friday

Pay: $21.00/hr

Employment Type: Full-time, trial to hire!

About this Opportunity:

We have partnered with a manufacturing and distribution company in Shakopee, MN and are seeking a friendly, detail-oriented Customer Service Representative to join our team! This role will be ideal for someone who enjoys interacting with people and has experience handling phone calls, emails and other general office duties. This is a great opportunity for individuals with strong communication skills and a customer-first attitude looking to grow in a supportive, professional environment. 

What You'll Be Doing:

• Process customer orders accurately through various channels (phone, email, fax, in-person), including payment, shipment, and coordination.

• Run and maintain daily, mid-day, and weekly backup reports in the computer system.

• Facilitate shipments of backorders and handle product returns by processing Return Authorization forms and coordinating shipments.

• Assist in the Warranty Department by completing necessary paperwork and shipping arrangements for replacement claims.

• Maintain organized records and assist in general office duties such as filing and paperwork.

What Makes You a Great Fit:

• 2 years of customer service experience.

• Strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.

• Proficient with computers, average typing skills, and familiarity with office equipment (calculator, copier, fax).

• Ability to effectively communicate with both internal and external customers.

Why work with our client?

• Medical, dental, and vision insurance

• Paid time off

• 401k

Atlas Staffing Benefits: (Available until hired on by the client)

• Medical, dental, and life insurance.

• Short-term disability and critical illness coverage.

• Vision and accidental insurance.

• Paid time off.

How to apply for this position:

atlasstaffinginc.com, click 'Apply Now', select the Shakopee branch, and complete an online application.

Or apply in-person at:

Shakopee-Atlas Staffing Inc.

705 1^st Ave E, Shakopee, MN 55379

We welcome walk-in applicants Monday-Friday 6 am-4 pm, or by appointment.

Questions? Call us: (952)402-9377

We hope to hear from you soon!

Atlas Staffing is one of the largest locally owned employment agencies in the Twin Cities. We were founded in 1985 and we've grown to multiple locations, covering the entire Twin Cities metro and surrounding areas.