COON RAPIDS, MN
Now Hiring: Hotel Front Desk Agent
Location: Coon Rapids, MN
Pay: $16.50 hourly - Will increase to $18.50 hourly once hired on!
Shift: Flexible, weekend availability is required
Employment Type: Full time, trial to hire!
About this Opportunity:
This client-company looks for people who are welcoming and intelligent and who can focus on the things that matter to guests and get them right every time. A hotel in the area is looking for a Front Desk Agent to join their busy and professional team.
What You’ll Be Doing:
Maintains an inventory of vacancies, reservations, and room assignments.
Know room locations, types of rooms available, and room rates.
Register arriving guests and assign rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Coordinates guest room maintenance work with the engineering and maintenance division.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints professionally and courteously.
Processes guest check-outs and handles monetary transactions.
Maintains customers' privacy.
Maintains a high level of professional appearance and demeanor.
What makes you a great fit:
Previous hotel-related experience is required.
Ability to communicate with the public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check, and cash handling policies and procedures, and properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.
Why work with our client?
Receive 50% off hotel stays and 1 week of paid time off.
Apply today!
How to apply for this position:
atlasstaffinginc.com, click 'Apply Now', select the Coon Rapids branch, and complete an online application.
Or apply in person at:
Coon Rapids - Atlas Staffing Inc.
430 Coon Rapids Blvd, Coon Rapids, MN 55433
We welcome walk-in applicants Monday-Friday 9am-4pm, or by appointment.
Questions? Call us: (763) 783-5885
We hope to hear from you soon!
Atlas Staffing is one of the largest locally-owned employment agencies in the Twin Cities. We were founded in 1985 and we've grown to multiple locations, covering the entire Twin Cities metro and surrounding areas.