Now hiring 2 Utility Billing Clerks- Great Opportunity for Advancement!
Utility Billing Clerk
o Position: Utility Billing Clerk at utility billing company headquartered in Woodbury, MN.
o Education Requirement: High School Diploma or Equivalent.
o Education Preferred: Two-Year or Four-Year College Degree.
o Hourly Range: $15.00 – $17.00 depending on qualifications and experience; prior office experience a plus as well as accounting background.
o Company benefits upon hire.
o Full Time: Monday through Friday, 8:00 AM – 4:30 PM (half hour unpaid lunch).
What you will do in this job:
o Assist and support the Billing Manager with day-to-day tasks and projects as assigned.
o Use research and problem solving skills to troubleshoot customer issues and requests of varying degrees of complexity.
o Use tools provided to clearly answer questions and accurately process requests.
o Process electronic payment files daily.
o Schedule daily payment reports.
o During quarterly billing months, manually process payments 6 – 8 hours per day; during non-quarterly months, manually process payments on an “as needed” basis (not necessarily daily).
o Other duties as assigned.
What we will expect from you:
o To be highly dependable; attendance and punctuality are critical.
*NOTE: November is a critical month so must be willing to limit time off requests.
o To possess Time Management Skills; ability to manage several tasks simultaneously in a fast paced environment.
o To accept a high degree of accountability.
o To possess strong attention to detail along with a high level of accuracy.
o To provide strong interpersonal, customer service and communication skills.
o To provide excellent verbal and written communication skills to document information accurately and concisely.
o To problem solve with analytical ability to determine client needs and resolutions.
o To possess a positive attitude and work well with others.
o The ability/willingness to follow office procedures/processes.
Preferred skills for this job:
o Accounting background; 10-key proficiency.
o Intermediate proficiency in Microsoft Outlook, Word and Excel.
o High degree of accuracy and attention to detail.
o Strong analytical skills.
o Ability to communicate clearly and work well in a team-oriented atmosphere.
What you can expect from us:
o A friendly, team-oriented work environment.
o The opportunity for advancement within this family-owned/operated business