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Utility Billing Clerk

Woodbury, MN

Order: 1238961

Now hiring 2 Utility Billing Clerks- Great Opportunity for Advancement!


Utility Billing Clerk

General Information:

o Position: Utility Billing Clerk at utility billing company headquartered in Woodbury, MN.

o Education Requirement: High School Diploma or Equivalent.

o Education Preferred: Two-Year or Four-Year College Degree.

o Hourly Range: $15.00 – $17.00 depending on qualifications and experience; prior office experience a plus as well as accounting background.

o Company benefits upon hire.

o Full Time: Monday through Friday, 8:00 AM – 4:30 PM (half hour unpaid lunch).


What you will do in this job:

o Assist and support the Billing Manager with day-to-day tasks and projects as assigned.

o Use research and problem solving skills to troubleshoot customer issues and requests of varying degrees of complexity.

o Use tools provided to clearly answer questions and accurately process requests.

o Process electronic payment files daily.

o Schedule daily payment reports.

o During quarterly billing months, manually process payments 6 – 8 hours per day; during non-quarterly months, manually process payments on an “as needed” basis (not necessarily daily).

o Other duties as assigned.


What we will expect from you:

o To be highly dependable; attendance and punctuality are critical.


*NOTE: November is a critical month so must be willing to limit time off requests.

o To possess Time Management Skills; ability to manage several tasks simultaneously in a fast paced environment.

o To accept a high degree of accountability.

o To possess strong attention to detail along with a high level of accuracy.

o To provide strong interpersonal, customer service and communication skills.

o To provide excellent verbal and written communication skills to document information accurately and concisely.

o To problem solve with analytical ability to determine client needs and resolutions.

o To possess a positive attitude and work well with others.

o The ability/willingness to follow office procedures/processes.


Preferred skills for this job:

o Accounting background; 10-key proficiency.

o Intermediate proficiency in Microsoft Outlook, Word and Excel.

o High degree of accuracy and attention to detail.

o Strong analytical skills.

o Ability to communicate clearly and work well in a team-oriented atmosphere.


What you can expect from us:

o A friendly, team-oriented work environment.

o The opportunity for advancement within this family-owned/operated business