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Parts Sales and Service Representative

Covington, GA

Order: 1102940
DirectHire

Our client is seeking a Parts Sales and Service Representative with power generator parts sales experience to join their team in Swainsboro, GA. This dynamic role involves working directly with their valued clients and ensuring high-quality customer service is delivered at all times. The successful candidate will have exceptional communication skills and a passion for providing the best customer service possible. 

1 Resource Group specializes in sourcing and placing skilled trades professionals, and this role will allow you to be a key player in the growth of our company. 

This is a DIRECT HIRE position with great benefits and company perks offered. Company truck provided! 


Duties

  • Generates sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.
  • Quotes services in the field and works with all customer relations.
  • Develop new customers in assigned territory while maintaining current accounts.
  • Attend and work industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
  • Create and implement strategies for generator service and rental growth.
  • Work closely with the clients sales rep to develop a relationship with their customers to gain service opportunities.
  • Incumbent is to provide a detailed call report to the Service Manager weekly to discuss customer concerns and demands in the field. 
  • Maintains and submits accurate and timely expense reports.



The ideal candidate for this position will have:

Prior customer service experience, preferably in a parts or technical support role

Strong communication and interpersonal skills

Attention to detail and ability to work in a fast-paced environment

Proficiency in Microsoft Office and experience with CRM software

Ability to multitask and prioritize effectively

Knowledge of parts and inventory management is preferred

High School diploma or equivalent required, additional technical certifications or education is a plus

Must have clean driving record and be able to pass drug screen.