Paralegal- Will primarily assist Attorney Charles Wood with civil litigation. Experience with probate a plus, however, the firm is willing to cross train to the probate area not only because of the potential crossover to litigation, but also to support the attorneys in the firm who practice in that area.
Duties: Demonstrate a strong understanding of the various services offered by the company across residential, commercial, and industrial sectors, including customer-related databases.Serve as the main point of contact to address and resolve customer inquiries, complaints, and order requests promptly, accurately, and professionally.Conduct follow-up calls with customers to ensure their inquiries, complaints, and orders are handled thoroughly, leading to customer satisfaction.Inform both current and potential...
ESSENTIAL DUTIES AND RESPONSIBILITIES:Essential duties and responsibilities may include but are not limited to, the following:- Possess fundamental knowledge regarding all dimensions of residential, commercial, and industrial company services provided. Acquire knowledge of customer related databases.- Be primary contact to respond and resolve customer inquiries, complaints, and order requests in a timely, accurate and professional manner.- Perform follow-up calls regarding customer inquiries, complaints, an...
